AgentDeck Journal

Notes on AI agents that do real work.

Field notes on grounding, automation, support and sales — written while building AgentDeck.

6,092 visitors. 120 conversations. Zero humans.
6 min read

6,092 visitors. 120 conversations. Zero humans.

What actually happened when a paperwork-heavy service business put an AI agent on its website — and what the numbers say about the rest of us.

5 min read

The difference between a chatbot and an agent is what happens after the answer

Every vendor now says "AI agent". Most of them ship a better-worded chatbot. Here is the line that actually separates the two — and how to check which one you are buying.

5 min read

Qualify leads in a conversation, not a form

Forms ask everyone the same questions in the same order and lose people at field four. A conversation asks the next useful question. Here is how to design one that still produces clean CRM records.

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